Considerations in Choosing Human Resources Technology

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Epsilon
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Anthony Freddura, an experienced business systems professional, draws on an in-depth knowledge of available professional technologies. Anthony Freddura has served since 2013 as product owner and lead business systems analyst for Epsilon, where he oversees solutions for human resources and other functions.

Options for human resources technology systems have increased dramatically in recent years, and this proliferation can pose a challenge to decision-makers within an organization. Decision-makers have to consider whether a vendor has a reputation that they can trust and the capability to provide the needed support services. Similarly, while a technology may include any number of value-added functions and analytical tools, it is important for the implementing organization to consider whether the program is user-friendly and likely to support the work of human resources personnel.

Ultimately, the selection of a human resources technology system should come down to whether the product aligns with the organization’s needs. Some companies require highly customizable programs that adapt to new talent development processes, while others prefer a system that facilitates the implementation of best practices. A company must select the technology that fits with current business processes while also offering the analytical tools that support forward momentum.

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