A resident of Arlington, Massachusetts, Anthony Freddura has been a lead business systems analyst and product owner at Epsilon since 2013. Actively involved in his community, Anthony Freddura regularly lends his support to the disadvantaged through Grace Chapel in Lexington.
For nearly 60 years, Grace Chapel has worked to transform the lives of the less fortunate and spread the message of God’s grace through acts of goodwill, making its impact felt not only in the local community but also internationally. To that end, Grace Chapel renewed its commitment to humanitarian relief by supporting the Greater Boston Refugee Ministry (GBRM) through the Emmanuel Gospel Center.
Over the course of 18 months, GBRM was developed to fill gaps in resettlement services and provide refugee families with access to community services. Over the next two years, GBRM will work to recruit, train, and mentor ambassadors for 10 church-based “Open Tables,” which will provide families with support including English language education, job training, health and housing assistance, and transportation. To lend support or find out about training and volunteer opportunities with GBRM, visit www.egc.org/im-gbrm.
For more than five years, Anthony Freddura has served as a senior business systems analyst at MultiPlan, Inc., in Massachusetts. Anthony Freddura balances his professional activities with his commitment to Grace Chapel, a nondenominational Christian church in Lexington.
Grace Chapel offers a number of programs and growth opportunities for congregants, including the Plug In project. Described as an instrument for life change, Plug In involves 10 weeks of small group discussion, personal reflection and study, and faith in action. The program is designed to help participants build their relationship with God and implement faith in their daily lives.
During the Plug In program, participants must engage in a minimum of eight of the 11 group sessions and set aside time every day for personal reflection to connect with God. Plug In participants also are required to support an outreach opportunity, join a focused prayer experience, participate in the commissioning/celebration evening, and complete a three-month serving opportunity. According to Grace Chapel, Plug In is perfect for long-time Christians and those new to the faith.
As product owner and lead business systems analyst for Epsilon, Anthony Freddura builds on more than 13 years of relevant experience. Anthony Freddura comes to his role following service as senior business systems analyst for the MultiPlan health care organization and has led as principal analyst for Fidelity Investments.
As the position title indicates, the business systems analyst exists where the duties of a business analyst and a systems analyst intersect. Traditionally, a business analyst works with a company to assess and work towards organizational needs, while a systems analyst performs highly specialized work on a company’s information technology systems. The business systems analyst maintains a similar focus on technical systems, yet his or her role focuses more on using these systems to meet the organization’s strategic needs.
The business systems analyst must have a comprehensive understanding of the technological resources available to an organization. He or she must be familiar with software applications that address human resources, finance, and other operational needs and must be able to use this technology to move the business forward. Job functions often involve assessment of a business need and the creation of a technology-based solution that he or she then implements with the help of a personnel support team.
Anthony Freddura, an experienced business systems professional, draws on an in-depth knowledge of available professional technologies. Anthony Freddura has served since 2013 as product owner and lead business systems analyst for Epsilon, where he oversees solutions for human resources and other functions.
Options for human resources technology systems have increased dramatically in recent years, and this proliferation can pose a challenge to decision-makers within an organization. Decision-makers have to consider whether a vendor has a reputation that they can trust and the capability to provide the needed support services. Similarly, while a technology may include any number of value-added functions and analytical tools, it is important for the implementing organization to consider whether the program is user-friendly and likely to support the work of human resources personnel.
Ultimately, the selection of a human resources technology system should come down to whether the product aligns with the organization’s needs. Some companies require highly customizable programs that adapt to new talent development processes, while others prefer a system that facilitates the implementation of best practices. A company must select the technology that fits with current business processes while also offering the analytical tools that support forward momentum.