Role of the Business Systems Analyst

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Epsilon
Image: epsilon.com

As product owner and lead business systems analyst for Epsilon, Anthony Freddura builds on more than 13 years of relevant experience. Anthony Freddura comes to his role following service as senior business systems analyst for the MultiPlan health care organization and has led as principal analyst for Fidelity Investments.

As the position title indicates, the business systems analyst exists where the duties of a business analyst and a systems analyst intersect. Traditionally, a business analyst works with a company to assess and work towards organizational needs, while a systems analyst performs highly specialized work on a company’s information technology systems. The business systems analyst maintains a similar focus on technical systems, yet his or her role focuses more on using these systems to meet the organization’s strategic needs.

The business systems analyst must have a comprehensive understanding of the technological resources available to an organization. He or she must be familiar with software applications that address human resources, finance, and other operational needs and must be able to use this technology to move the business forward. Job functions often involve assessment of a business need and the creation of a technology-based solution that he or she then implements with the help of a personnel support team.